DISDA: Digital Service Design Architecture for Smart City Ecosystems
| Authors | |
|---|---|
| Year of publication | 2022 |
| Type | Article in Proceedings |
| Conference | Proceedings of the 12th International Conference on Cloud Computing and Services Science |
| MU Faculty or unit | |
| Citation | |
| Web | https://www.scitepress.org/PublicationsDetail.aspx?ID=lKICkfUZ14M=&t=1 |
| Doi | http://dx.doi.org/10.5220/0011056100003200 |
| Keywords | Digital Service; Service in Society; Service Design Architecture; Social Connectivity |
| Description | Due to the interoperability difficulty and development bottleneck of various services in a city, the effective design of services has become a critical concern in smart city ecosystems. Based on the interconnection concept of Management by Competencies, this paper proposes an DISDA architecture to facilitate the digital service design in a smart city ecosystem. The DISDA architecture not only can guide the users to design the services with the defined processes but also can measure the maturity of the existing services and determine possible service improvements. Based on the proposed service design architecture, we conduct a case study to validate the usability and applicability of the proposed service design architecture. |
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