Risk communication during crisis and post-crisis loops: how governments communicated about the COVID-19 pandemic and vaccines: conceptual framework

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Authors

COMAN Ioana A. LILLEKER Darren GREGOR Miloš

Year of publication 2024
Type Chapter of a book
MU Faculty or unit

Faculty of Social Studies

Citation
Description The chapter examines risk communication during crisis and post-crisis periods, focusing on governmental strategies during the COVID-19 pandemic. Using an adapted framework, it explores five critical factors: messenger credibility, message clarity, communication methods, emotional framing, and public trust. The analysis highlights the dynamic nature of pandemic communication and offers insights into improving crisis responses.
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